How can we help you?
Frequently asked questions
Shopping with us
Simply Auto Parts works with a network of trusted automotive suppliers across the United States.
All inventory on our website is updated in real-time, so the availability you see on the product page reflects current stock levels.
At this time, Simply Auto Parts does not offer next-day delivery. Orders are typically processed and shipped within 2–5 business days.
Delivery times may vary depending on the product and shipping location.
Once your order has shipped, you will receive a shipping confirmation email with your tracking information.
This will allow you to monitor your delivery status directly with the shipping carrier.
After sale support
If your order arrives damaged, please contact us immediately so we can resolve the issue.
Email us at info@simplyautoparts.co with your order number in the subject line.
Example subject line: Return/Damage – Order #12345
Please include photos of the damaged item and packaging so we can process your claim as quickly as possible.
If an item is missing from your order, please report it right away by emailing us at: info@simplyautoparts.co
Include the order number in the subject line and attach a photo of the package you received so our team can investigate and resolve the issue.
To request a return, please email us at: info@simplyautoparts.co
Include your order number in the subject line along with the reason for your return request. Our support team will review the request and provide instructions on the next steps.
Example subject line: Return Request – Order #12345
If your order has not arrived after 5 business days, please contact our support team.
Email us at: info@simplyautoparts.co with your order number so we can track the shipment and assist you.
Terms of Service / Liability Protection
Simply Auto Parts (SAP)
By accessing or purchasing from Simply Auto Parts, you agree to the following terms and conditions.
Product Information
We strive to ensure that all product descriptions, images, and fitment information displayed on our website are accurate. However, product details, specifications, and compatibility information are provided by manufacturers and suppliers and may change without notice.
Customers are responsible for confirming that the part is compatible with their vehicle before purchasing.
Vehicle Fitment Responsibility
Simply Auto Parts provides vehicle compatibility tools and fitment information to assist customers. However, the customer is responsible for verifying that the selected product fits their vehicle.
If you are unsure about compatibility, we recommend consulting a qualified mechanic before purchasing.
Professional Installation Recommended
Many automotive parts require professional installation. Simply Auto Parts recommends that parts be installed by a licensed mechanic or qualified automotive technician.
Simply Auto Parts is not responsible for damages resulting from improper installation.
Limitation of Liability
Simply Auto Parts shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use or installation of products purchased through our website.
Our liability shall not exceed the purchase price of the product in question.
Manufacturer Warranties
Most products sold through Simply Auto Parts are covered by manufacturer warranties. Warranty coverage and terms are determined by the manufacturer.
Simply Auto Parts does not provide additional warranties unless explicitly stated.
Pricing and Availability
Prices, product availability, and promotions may change without notice. Simply Auto Parts reserves the right to correct any errors in pricing or product listings.
Intellectual Property
All content on the Simply Auto Parts website, including text, graphics, logos, and images, is the property of Simply Auto Parts and may not be used without permission.
Changes to These Terms
Simply Auto Parts reserves the right to update or modify these policies at any time without prior notice. Continued use of the website constitutes acceptance of any updates.